Legal
Cancellation Policy
We strive to provide you with high-quality service and the best possible experience. Here we explain clearly and transparently how the cancellation of your Tour tickets works.
01Introduction
At Argentina Tango we strive to provide high-quality service and guarantee the best possible experience for our customers. We understand that unforeseen circumstances may arise that require the cancellation of a ticket for a Tour. Below we detail our cancellation policy, to give you clarity and transparency throughout the process.
02Cancellation less than 24 hours in advance
If you wish to cancel your reservation less than 24 hours before the Tour’s scheduled time, we will unfortunately not be able to refund you or make changes to your reservation. In this situation, the total amount of the reservation will be lost.
03Cancellation at least 24 hours in advance
If you decide to cancel your ticket at least 24 hours before the Tour’s scheduled time, you can choose between two options:
Refund with administrative fee
Cancellation at least 24 hours in advance is subject to an administrative fee equivalent to 30% of the total value of the ticket. The refund is processed by deducting that fee and the remaining amount is returned to you.
Flexibility to change the date
You can also keep your ticket flexible and change the Tour date at no additional cost. To use this option, you need to notify us at least 24 hours before the originally booked time. We’ll help you find an alternative date that suits your needs.
04Availability
Please note that any date change or refund will be subject to the availability of our Tours.
05Tours already held
Once the scheduled time of the booked Tour has passed, no refunds or date changes will be made.
06Recommendations and contact
We recommend that you review your schedule carefully and be sure of your plans before making your reservation. If you have any questions or need additional assistance regarding the cancellation of your ticket, please contact our customer service.
We appreciate your understanding and hope you enjoy a wonderful experience on our Tours.